Privacy policy

Privacy Policy

Tynte Flowers
Aloren (No44) Pty Ltd t/a Tynte Flowers
ABN 31 008 191 866

At Tynte Flowers, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.


1. Personal Information We Collect

When you place an order or interact with us, we may collect personal information such as:

  • Name, address, phone number, email
  • Payment information (processed securely via third-party payment providers)
  • Any other information you provide voluntarily (e.g., preferences, special requests)

We collect this information to:

  • Process and fulfil your orders
  • Provide customer support
  • Send you marketing communications (if you have opted in)
  • Improve our products, services, and website

2. How We Use and Share Your Information

  • Your information is primarily used by Tynte Flowers to fulfil orders and provide services.
  • We share your information only with trusted third-party partners involved in order fulfilment (e.g., couriers, payment processors).
  • We do not sell, trade, or rent your personal information.
  • Marketing communications are only sent with your consent. You may opt-out at any time (see Direct Marketing below).
  • We may disclose information if required by law or to protect our legal rights.

3. Cookies and Website Analytics

Our website uses cookies and other tracking technologies to:

  • Improve your shopping experience (e.g., remembering items in your cart)
  • Understand website performance and visitor behaviour
  • Tailor our content, newsletters, and promotions

You can manage cookies via your browser settings. Please note that disabling cookies may affect some website functionality.


4. Direct Marketing

From time to time, we may send marketing materials (SMS, email, or other communications) about our products and services.

You can opt out at any time by:

  • Replying “X” to SMS messages
  • Clicking the unsubscribe link in emails
  • Contacting us at studio@tynte.com

Please note that if you opt out, you may miss out on special offers or promotions.


5. Payment Security

We do not collect or store credit card information. All payment transactions on our website are securely processed by the Commonwealth Bank and are fully PCI DSS compliant, ensuring the protection of your cardholder data.

Our website uses Secure Sockets Layer (SSL) encryption to protect sensitive information during transmission.


6. Security of Personal Information

We take your privacy seriously and implement reasonable measures to protect your personal information, including password protection and restricted access within our team.

However, no electronic transmission is completely secure. You are responsible for keeping your account information, passwords, and login details confidential.


7. External Links

Our website may link to third-party websites. Tynte Flowers is not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.


8. Career Applications

Any employment applications or resumes submitted to Tynte Flowers are stored securely and used only for recruitment purposes.

If you have any questions about your application or the handling of your personal information, please contact us at studio@tynte.com.


9. Access, Correction, and Questions

You have the right to:

  • Access personal information we hold about you
  • Request corrections to your information
  • Withdraw consent for marketing communications

To exercise these rights or ask questions about privacy, please contact us at:
Phone: 08 8340 0300
Email: studio@tynte.com


10. Compliance

Tynte Flowers complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

Last Updated: 17/10/2025